Terms & Conditions

1. Introduction

Welcome to Crawley Events CIC (“we”, “our”, “us”). These Terms & Conditions govern your use of our website www.crawleyevents.co.uk (“Website”). By using our website, you agree to comply with these terms. If you do not agree, please do not use our website.

2. About Us

Crawley Events CIC is a Community Interest Company registered in England and Wales. We provide a free online platform to list and promote events happening in Crawley and surrounding areas.

3. Use of Our Website

You agree to:

Use the website only for lawful purposes.
Provide accurate and truthful information when submitting events.
Not post or submit content that is offensive, discriminatory, defamatory, or illegal.
Not attempt to disrupt, hack, or misuse the Website.

We reserve the right to remove any event listings or user content that breach these terms, without notice.

4. Event Listings & User Content

Event organisers are responsible for the accuracy and legality of their listings.
We do not guarantee attendance, ticket sales, or event success.
We are not responsible for any changes, cancellations, or disputes relating to listed events.
By submitting an event, you grant us a licence to use your content (including images) on our website, social media, and marketing materials.

5. Intellectual Property

All text, images, and content on our website are protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute our content without permission.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy policies, or practices of third-party sites.

7. Limitation of Liability

To the fullest extent permitted by law:

We provide the website “as is” without warranties of any kind.
We are not liable for any loss, damage, or expense arising from the use of our website or reliance on its content.
Event attendance, ticket purchases, and organiser agreements are at your own risk.

8. Privacy & Cookies

Your use of our website is also governed by our Privacy Policy and Cookie Policy. Please read them to understand how we handle your data.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated “Last updated” date.

10. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
Email: hello@crawleyevents.co.uk

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Privacy Policy

1. Introduction

Crawley Events CIC (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website www.crawleyevents.co.uk (“Website”) or interact with us in other ways.

We are registered in England and Wales as a Community Interest Company, operating as a free event listing service for Crawley and surrounding areas.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide directly:

When submitting an event: name, email address, phone number, event details, and any images or files you upload.
When contacting us via our contact form or email.
When subscribing to newsletters or updates.

b) Information collected automatically:

IP address, browser type, device type, and operating system.
Pages you visit, time spent on the website, and referring sites.
Cookies and similar tracking technologies (see Section 7).

3. How We Use Your Information

We use your personal data to:

Publish and promote your submitted events on our website and social media.
Contact you regarding your event submissions or enquiries.
Send you updates, newsletters, and marketing communications (if you opt-in).
Improve and maintain the website, and monitor usage trends.
Comply with legal obligations and resolve disputes.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent – where you have given us permission (e.g., marketing emails).
Contract – to perform our agreement with you (e.g., publishing your event).
Legal obligation – to comply with laws and regulations.
Legitimate interests – to operate and improve our services.

5. How We Share Your Information

We will never sell your personal data.
We may share your information with:

Service providers (e.g., website hosting, email newsletter platforms).
Law enforcement or regulatory bodies when required by law.
Public users of our website (e.g., event organiser names and contact details you choose to display publicly).

6. Data Retention

We keep your personal data only for as long as necessary for the purposes set out in this policy:

Event submissions: retained for as long as the event remains listed, plus 12 months.
Contact form enquiries: retained for up to 12 months.
Newsletter subscription data: retained until you unsubscribe.

7. Cookies & Tracking

We use cookies and similar technologies to:

Improve website performance.
Analyse visitor behaviour.
Remember your preferences.

You can control cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

8. Your Rights

Under UK GDPR, you have the right to:

Access, update, or delete your personal data.
Withdraw consent at any time (where applicable).
Object to processing or request data portability.
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: hello@crawleyevents.co.uk

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User Policy

1. The purpose of This Policy

This User Policy sets out the rules for using www.crawleyevents.co.uk (“Website”), operated by Crawley Events CIC (“we”, “our”, “us”). It applies to all visitors, registered users, and event organisers.

2. General Principles

When using our website, you agree to:

Be respectful towards other users and event organisers.
Use the website for lawful purposes only.
Follow all applicable UK laws and regulations.

3. Event Organiser Responsibilities

If you are submitting an event, you must:

Provide accurate, complete, and up-to-date information.
Ensure you have permission to use any images, videos, or logos you upload.
Do not submit events that promote illegal activity, hate speech, discrimination, or explicit adult content.
Update or cancel your event if details change (please allow up to 48 hours for updates).

4. Prohibited Activities

You must not:

Post misleading, false, or defamatory content.
Upload or link to malware, viruses, or harmful software.
Use the website to spam, advertise unrelated products/services, or engage in unauthorised marketing.
Try to hack, disrupt, or gain unauthorised access to our systems.

5. Moderation & Removal of Content

We reserve the right to review and remove any event listing or user content that:

Breaches this policy or our Terms & Conditions.
Is found to be inaccurate, offensive, or inappropriate.
Violates copyright or intellectual property rights.

Our decision to remove content is final and may be made without prior notice.

6. Reporting Concerns

If you see any content on the Website that breaches this User Policy, please report it by emailing hello@crawleyevents.co.uk with details of the issue.

7. Breach of This Policy

If you breach this policy, we may:

Remove your event listing(s).
Suspend or block your access to the Website.
Report illegal activity to law enforcement authorities.

8. Changes to This Policy

We may update this user policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.

9. Contact Us

If you have any questions about this User Policy, please contact us:
Email: hello@crawleyevents.co.uk

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Terms & Conditions