Privacy & Cookie Policy

Privacy Policy

1. Introduction

Crawley Events CIC (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website www.crawleyevents.co.uk (“Website”) or interact with us in other ways.

We are registered in England and Wales as a Community Interest Company, operating as a free event listing service for Crawley and surrounding areas.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide directly:

• When submitting an event: name, email address, phone number, event details, and any images or files you upload.
• When contacting us via our contact form or email.
• When subscribing to newsletters or updates.

b) Information collected automatically:

• IP address, browser type, device type, and operating system.
• Pages you visit, time spent on the website, and referring sites.
• Cookies and similar tracking technologies (see Section 7).

3. How We Use Your Information

We use your personal data to:

• Publish and promote your submitted events on our website and social media.
• Contact you regarding your event submissions or enquiries.
• Send you updates, newsletters, and marketing communications (if you opt-in).
• Improve and maintain the website, and monitor usage trends.
• Comply with legal obligations and resolve disputes.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent – where you have given us permission (e.g., marketing emails).
• Contract – to perform our agreement with you (e.g., publishing your event).
• Legal obligation – to comply with laws and regulations.
• Legitimate interests – to operate and improve our services.

5. How We Share Your Information

We will never sell your personal data.
We may share your information with:

• Service providers (e.g., website hosting, email newsletter platforms).
• Law enforcement or regulatory bodies when required by law.
• Public users of our website (e.g., event organiser names and contact details you choose to display publicly).

6. Data Retention

We keep your personal data only for as long as necessary for the purposes set out in this policy:

• Event submissions: retained for as long as the event remains listed, plus 12 months.
• Contact form enquiries: retained for up to 12 months.
• Newsletter subscription data: retained until you unsubscribe.

7. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website performance.
• Analyse visitor behaviour.
• Remember your preferences.

You can control cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

8. Your Rights

Under UK GDPR, you have the right to:

• Access, update, or delete your personal data.
• Withdraw consent at any time (where applicable).
• Object to processing or request data portability.
• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: hello@crawleyevents.co.uk

Cookie Policy

1. Introduction

This Cookie Policy explains how Crawley Events CIC (“we”, “our”, “us”) uses cookies and similar technologies on our website www.crawleyevents.co.uk (“Website”).

By continuing to use our website, you agree to the use of cookies as described in this policy. You can manage or disable cookies at any time through your browser settings.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, improve your browsing experience, and analyse how our website is used.

3. Types of Cookies We Use

a) Essential Cookies

• Required for the website to function (e.g., security, load balancing, event submission forms).
• Cannot be switched off in our systems.

b) Performance & Analytics Cookies

• Help us understand how visitors use our website.
• We may use Google Analytics or similar services to collect anonymised data about page views, clicks, and session length.

c) Functionality Cookies

• Remember your preferences (e.g., language choice, saved locations).
• Improve the personalisation of your experience.

d) Advertising & Social Media Cookies

• May be set by third parties such as Facebook, Instagram, or Google Ads to measure campaign performance and deliver relevant ads.
• Enable you to share content easily on social media platforms.

4. Third-Party Cookies

Some cookies are set by third-party services we use, including:

• Google Analytics – website traffic analysis.
• Facebook Pixel – tracking and measuring marketing campaigns.
• Embedded Content (e.g., YouTube videos, Google Maps, social media posts) – these platforms may set their own cookies.

We do not control these third-party cookies. Please check their privacy policies for details.

5. Managing & Disabling Cookies

You can manage your cookie preferences by adjusting your browser settings:

• Block all cookies.
• Delete existing cookies.
• Set preferences for certain websites.

Guides for popular browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

Note: Disabling certain cookies may impact the functionality and performance of our website.

6. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.

7. Contact Us

If you have any questions about our use of cookies, please contact us:
Email: hello@crawleyevents.co.uk

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